The coin lockers are full
Check one nearby locker area, then ask for a staffed luggage-storage counter. Before paying, confirm the bag size, closing time and whether you can collect it before your train.
Do this now
- Look at the station map for another locker area or luggage counter. Avoid leaving the paid area without checking whether your ticket allows it.
- At a counter or booking service, confirm today’s space, accepted size, price and the exact collection deadline.
- Keep the key, IC card, QR receipt or booking reference safe. Note the station, exit, floor and locker number before leaving.
Which situation are you in?
I need the bag today
Choose storage that stays open until you return. Delivery may not be a suitable same-day substitute.
I cannot find my locker
Use your receipt and any location photo. Ask staff for the operator’s contact details.
I lost the key or receipt
Contact the locker operator shown on the machine. Staff may require identification and proof of contents.
荷物を預けられる場所はありますか。何時までに受け取ればよいですか。
Is there somewhere I can store my luggage? By what time must I collect it?
You can take a screenshot to keep this message handy.
Before you continue
An online listing does not guarantee availability. Fees may be charged by calendar day or another interval. Never leave valuables, passports or essential medication in stored luggage.
Related questions
Can I leave a suitcase overnight?
Only if the operator permits it. Confirm fees and the maximum storage period.
Can my hotel keep it?
Ask your own hotel. Availability, hours and guest-only policies vary.
Sources & checking
Source review: 17 September 2026 · Desk research, not a field test. Service conditions can change.